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সহায়তা ও FAQ

তোমার গেমসার্ভার নিয়ে সবচেয়ে বেশি জিজ্ঞাসিত প্রশ্নগুলোর উত্তর।

আমাদের অর্ডার পেজে তোমার গেম, প্রয়োজনীয় RAM এবং তোমার সাবডোমেইন বেছে নাও। সফলভাবে পেমেন্ট সম্পন্ন হওয়ার পর স্বয়ংক্রিয় সেটআপ শুরু হয়। আনুমানিক সেটআপ সময় সংশ্লিষ্ট গেমে উল্লেখ করা আছে; বড় ইনস্টলেশন বা অপেক্ষার সারির কারণে বেশি সময় লাগতে পারে।
সফলভাবে পেমেন্ট সম্পন্ন হওয়ার পর স্বয়ংক্রিয় সেটআপ শুরু হয়। আনুমানিক সেটআপ সময় সংশ্লিষ্ট গেমে উল্লেখ করা আছে; বড় ইনস্টলেশন বা অপেক্ষার সারির কারণে বেশি সময় লাগতে পারে। তুমি অ্যাক্সেসের তথ্যসহ একটি ইমেইল পাবে।
Credit and debit card as well as SEPA direct debit, processed via Stripe. Which additional methods (such as PayPal or Klarna) are enabled for your account is shown at checkout before payment.
Yes. The server runs monthly and renews automatically; you can turn off automatic renewal at any time in the customer area, and the server will then end at the end of the paid month. There is no minimum contract period.
ড্যাশবোর্ডে আমাদের ইন্টিগ্রেটেড মড-ব্রাউজার ব্যবহার করো। বিকল্পভাবে তুমি SFTP-র মাধ্যমে মড আপলোড করতে পারো।
Rule of thumb for Minecraft: 2 GB for 1–5 players, 4 GB for 5–15, 8 GB for 15–30 players; modpacks need 4–10 GB depending on the pack. For every other game, the order page shows the recommended size, with details in our guides section.
হ্যাঁ। অর্ডারের সময় তুমি তোমার নিজের সাবডোমেইন বেছে নাও। DNS রেকর্ড স্বয়ংক্রিয়ভাবে তৈরি হয়।
সমর্থিত Paper-/Bukkit-Stacks-এ Bedrock ক্লায়েন্টরা Geyser এবং Floodgate-এর মাধ্যমে যোগ দিতে পারে। Forge-/Fabric-Modpacks সাধারণভাবে Bedrock-সামঞ্জস্যপূর্ণ নয়; কনসোলের জন্য অতিরিক্ত সংযোগপথ দরকার হতে পারে।
You choose at checkout: Germany (Falkenstein/Limburg) or France (Roubaix). All locations are in the EU — low latency for EU players comes standard.
Monitoring continuously checks the servers and automatically detects crashes and startup problems. For technical issues, support is available via ticket.
For every server you can enable Uptime Kuma, Game Server Watcher, MariaDB and phpMyAdmin at no extra cost, plus one bot such as Sinusbot. Each add-on runs on its own server. Every additional bot costs extra; the dashboard shows the price before you activate it.
তুমি প্রতি সার্ভারে ১০টি পর্যন্ত স্বয়ংক্রিয় Tasks সেট করতে পারো: Auto-Restarts, স্বয়ংক্রিয় Backups বা সময়সূচি অনুযায়ী কমান্ড।
হ্যাঁ। Domain-Tab-এ তুমি নিজের ডোমেইন বা সাবডোমেইন যুক্ত করতে পারো। সিস্টেম স্বয়ংক্রিয়ভাবে DNS পরীক্ষা করে এবং লাইভ স্ট্যাটাস দেখায়।
হ্যাঁ। আমাদের Terraria Serverগুলো tShock দিয়ে চলে। তুমি পূর্ণ Admin-Zugang পাবে, Plugins ইনস্টল করতে পারবে এবং নিজে বিশ্ব আকার বেছে নিতে পারবে।
হ্যাঁ। তৈরি করার সময় তুমি PvE এবং PvP-এর মধ্যে বেছে নিতে পারো। ৩০+ Game-Settings-Presets, ৪০ জন পর্যন্ত খেলোয়াড় এবং স্বয়ংক্রিয় Backups অন্তর্ভুক্ত।
বর্তমানে আমরা Gameserver-Hosting-এ মনোযোগ দিচ্ছি। বেশিরভাগ কমিউনিটিতে Voice-Chat Discord-এর মাধ্যমে চলে।

Video guides

Short clips from the server panel for the most common tasks. No sound; the steps appear as subtitles below the video.

Create a backup

Create a backup: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data, then Backups.
  2. Click Create backup. The progress is shown.
  3. The finished backup appears in the list.
The new backup appears in the list – recorded on our own test server.
The new backup appears in the list – recorded on our own test server.

GSH-Testserver · 2026-09-28

Restore a backup

Restore a backup: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data, then Backups. Select the backup you want.
  2. Restoring stops the server and writes the saved data back.
  3. Confirm Restore and wait for the operation to finish.
A backup is being restored – recorded on our own test server.
A backup is being restored – recorded on our own test server.

GSH-Testserver · 2026-09-28

Install a plugin

Install a plugin: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Plugins and search for the plugin, here LuckPerms.
  2. Open the details, check the version and click Install.
  3. Wait for the success message.
LuckPerms is installed – recorded on our own test server.
LuckPerms is installed – recorded on our own test server.

GSH-Testserver · 2026-09-28

Choose a subdomain

Choose a subdomain: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open your server and click the pencil next to its address.
  2. Enter your preferred subdomain and wait for the availability check.
  3. Click Save. Then use the new address.
The new subdomain is saved – recorded on our own test server.
The new subdomain is saved – recorded on our own test server.

GSH-Testserver · 2026-09-28

Switch server software (Paper → Fabric)

Switch server software (Paper → Fabric): view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage and Change Game Type. Choose the new server software, here Fabric.
  2. Enter the server name to confirm and click Change game type.
  3. A restore point is created automatically first. Wait until the switch is complete.
Switch from Paper to Fabric completed – recorded on our own test server.
Switch from Paper to Fabric completed – recorded on our own test server.

GSH-Testserver · 2026-09-28

Change the Minecraft version (Java set automatically)

Change the Minecraft version (Java set automatically): view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage, then Version.
  2. Choose the target version, here 26.2, and enter the server name to confirm.
  3. Click Switch version. We set the matching Java version automatically.
The version change is running and Java is chosen to match – recorded on our own test server.
The version change is running and Java is chosen to match – recorded on our own test server.

GSH-Testserver · 2026-09-28

Edit a file and use SFTP

Edit a file and use SFTP: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data and find the file server.properties. Click its name to open it.
  2. Change the value you need, for example difficulty, and click Save. The change applies after the next restart.
  3. For large uploads use SFTP: address and username are listed under SFTP credentials, and you set the password yourself.
The SFTP credentials right below the saved file – recorded on our own test server.
The SFTP credentials right below the saved file – recorded on our own test server.

GSH-Testserver · 2026-09-29

Use the console

Use the console: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. You can now open the console from any view: click “Show console” at the bottom left.
  2. Type a command, for example “say Hallo zusammen!”, and press Enter. The answer appears right away.
  3. “Close console” or Esc hides it again. Ctrl+K (Mac: Cmd+K) opens and closes it in a flash.
The console as a drawer: the command has run and the answer is in – recorded on our own test server.
The console as a drawer: the command has run and the answer is in – recorded on our own test server.

GSH-Testserver · 2026-10-05

Schedule a daily restart

Schedule a daily restart: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Automation, then Automatic restarts. Click New task.
  2. Choose the time. If you like, the server warns players in the game beforehand. Then click Create.
  3. The daily restart is now in the list with its next run.
The daily restart is listed with its next run – recorded on our own test server.
The daily restart is listed with its next run – recorded on our own test server.

GSH-Testserver · 2026-09-29

Invite a collaborator

Invite a collaborator: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Access, then Collaborators. Click Invite collaborator and enter the email address.
  2. Pick a permission template, for example Moderator, and click Invite.
  3. The invitation has been sent. As soon as the person accepts, they appear as a collaborator.
The invitation is listed under Pending invitations – recorded on our own test server.
The invitation is listed under Pending invitations – recorded on our own test server.

GSH-Testserver · 2026-09-29

DayZ: switch between Stable and Experimental

DayZ: switch between Stable and Experimental: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage → Change game type. Click the DayZ tile and choose DayZ (Experimental).
  2. Back up your data first: switching branches completely clears the server. Confirm deletion and enter the server name.
  3. Click Change game type. Wait for completion; the overview then shows DayZ Experimental and the running server.
Real switch from Stable to Experimental, with the click and running server visible; recorded on our own test server.
Real switch from Stable to Experimental, with the click and running server visible; recorded on our own test server.

GSH-Testserver · 2026-09-30

Conan Exiles: clean up inactive players

Conan Exiles: clean up inactive players: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Game Settings → Players. The list shows every character in your world; the traffic light turns red for anyone offline longer than your limit.
  2. For each character you see the quadrant, building pieces and followers, with the clans and all their members below. Only show players over the limit leaves just the overdue ones.
  3. Click Select all red, check the preview and schedule the deletion. It runs at the next planned restart, with a backup first and 7 days to undo; anyone who logs in before then is spared.
Player management with traffic-light status, clans and deletion preview – recorded on our own test server, all player names replaced.
Player management with traffic-light status, clans and deletion preview – recorded on our own test server, all player names replaced.

GSH-Testserver · 2026-09-30

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