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帮助和 FAQ

围绕你的游戏服务器的常见问题解答。

在我们的订购页面上选择你的游戏、所需的内存容量和子域名。支付成功后,系统会自动开始部署。预计的搭建时间会在相应游戏页面显示;大型安装或排队等待可能需要更长时间。
支付成功后,系统会自动开始部署。预计的搭建时间会在相应游戏页面显示;大型安装或排队等待可能需要更长时间。你会收到一封包含登录信息的电子邮件。
信用卡和借记卡,以及通过 Stripe 处理的 SEPA 直接借记。你的账户还开通了哪些其他支付方式(例如 PayPal 或 Klarna),结账页面会在付款前显示。
是的。服务器按月运行并会自动续费;你可以随时在客户中心关闭自动续费,服务器将在已付费月份结束时到期。没有最低使用期限。
在控制面板中使用我们内置的 Mod 浏览器。或者,你也可以通过 SFTP 上传 Mods。
Minecraft 的参考值:1–5 名玩家 2 GB,5–15 名玩家 4 GB,15–30 名玩家 8 GB;整合包根据具体内容需要 4–10 GB。对于其他游戏,订购页面会给出推荐配置,详情请参阅我们的指南区域。
会。订购时你可以选择自己的子域名。DNS 记录会自动创建。
在受支持的 Paper/Bukkit 技术栈上,Bedrock 客户端可以通过 Geyser 和 Floodgate 加入。Forge/Fabric Modpacks 通常不兼容 Bedrock;主机平台可能需要额外的连接方式。
你可以自由选择:德国(Falkenstein/Limburg)或法国(Roubaix)。所有机房均位于欧盟境内——欧盟玩家的低延迟是标配。
监控系统会持续检查服务器状态,并自动检测崩溃和启动问题。如遇技术问题,支持团队会通过工单为你提供帮助。
每台服务器都可免费启用 Uptime Kuma、Game Server Watcher、MariaDB 和 phpMyAdmin,另含一个 Bot(例如 Sinusbot)。每个附加组件都运行在独立服务器上。额外的 Bot 需另行付费,激活前控制面板会显示价格。
你可以为每台服务器设置最多 10 个自动任务:自动重启、自动备份或按计划执行命令。
可以。在域名标签页中,你可以连接自己的域名或子域名。系统会自动检查 DNS,并实时显示状态。
可以。我们的 Terraria 服务器运行 tShock。你会获得完整管理员访问权限,可以安装插件并自行选择世界大小。
可以。创建时你可以在 PvE 和 PvP 之间选择。支持 30+ 个游戏设置预设和最多 40 名玩家;需要时可在面板中启用备份计划。
目前我们专注于游戏服务器托管。大多数社区通过 Discord 进行语音聊天。

Video guides

Short clips from the server panel for the most common tasks. No sound; the steps appear as subtitles below the video.

Create a backup

Create a backup: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data, then Backups.
  2. Click Create backup. The progress is shown.
  3. The finished backup appears in the list.
The new backup appears in the list – recorded on our own test server.
The new backup appears in the list – recorded on our own test server.

GSH-Testserver · 2026-09-28

Restore a backup

Restore a backup: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data, then Backups. Select the backup you want.
  2. Restoring stops the server and writes the saved data back.
  3. Confirm Restore and wait for the operation to finish.
A backup is being restored – recorded on our own test server.
A backup is being restored – recorded on our own test server.

GSH-Testserver · 2026-09-28

Install a plugin

Install a plugin: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Plugins and search for the plugin, here LuckPerms.
  2. Open the details, check the version and click Install.
  3. Wait for the success message.
LuckPerms is installed – recorded on our own test server.
LuckPerms is installed – recorded on our own test server.

GSH-Testserver · 2026-09-28

Choose a subdomain

Choose a subdomain: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open your server and click the pencil next to its address.
  2. Enter your preferred subdomain and wait for the availability check.
  3. Click Save. Then use the new address.
The new subdomain is saved – recorded on our own test server.
The new subdomain is saved – recorded on our own test server.

GSH-Testserver · 2026-09-28

Switch server software (Paper → Fabric)

Switch server software (Paper → Fabric): view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage and Change Game Type. Choose the new server software, here Fabric.
  2. Enter the server name to confirm and click Change game type.
  3. A restore point is created automatically first. Wait until the switch is complete.
Switch from Paper to Fabric completed – recorded on our own test server.
Switch from Paper to Fabric completed – recorded on our own test server.

GSH-Testserver · 2026-09-28

Change the Minecraft version (Java set automatically)

Change the Minecraft version (Java set automatically): view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage, then Version.
  2. Choose the target version, here 26.2, and enter the server name to confirm.
  3. Click Switch version. We set the matching Java version automatically.
The version change is running and Java is chosen to match – recorded on our own test server.
The version change is running and Java is chosen to match – recorded on our own test server.

GSH-Testserver · 2026-09-28

Edit a file and use SFTP

Edit a file and use SFTP: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data and find the file server.properties. Click its name to open it.
  2. Change the value you need, for example difficulty, and click Save. The change applies after the next restart.
  3. For large uploads use SFTP: address and username are listed under SFTP credentials, and you set the password yourself.
The SFTP credentials right below the saved file – recorded on our own test server.
The SFTP credentials right below the saved file – recorded on our own test server.

GSH-Testserver · 2026-09-29

Use the console

Use the console: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. You can now open the console from any view: click “Show console” at the bottom left.
  2. Type a command, for example “say Hallo zusammen!”, and press Enter. The answer appears right away.
  3. “Close console” or Esc hides it again. Ctrl+K (Mac: Cmd+K) opens and closes it in a flash.
The console as a drawer: the command has run and the answer is in – recorded on our own test server.
The console as a drawer: the command has run and the answer is in – recorded on our own test server.

GSH-Testserver · 2026-10-05

Schedule a daily restart

Schedule a daily restart: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Automation, then Automatic restarts. Click New task.
  2. Choose the time. If you like, the server warns players in the game beforehand. Then click Create.
  3. The daily restart is now in the list with its next run.
The daily restart is listed with its next run – recorded on our own test server.
The daily restart is listed with its next run – recorded on our own test server.

GSH-Testserver · 2026-09-29

Invite a collaborator

Invite a collaborator: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Access, then Collaborators. Click Invite collaborator and enter the email address.
  2. Pick a permission template, for example Moderator, and click Invite.
  3. The invitation has been sent. As soon as the person accepts, they appear as a collaborator.
The invitation is listed under Pending invitations – recorded on our own test server.
The invitation is listed under Pending invitations – recorded on our own test server.

GSH-Testserver · 2026-09-29

DayZ: switch between Stable and Experimental

DayZ: switch between Stable and Experimental: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage → Change game type. Click the DayZ tile and choose DayZ (Experimental).
  2. Back up your data first: switching branches completely clears the server. Confirm deletion and enter the server name.
  3. Click Change game type. Wait for completion; the overview then shows DayZ Experimental and the running server.
Real switch from Stable to Experimental, with the click and running server visible; recorded on our own test server.
Real switch from Stable to Experimental, with the click and running server visible; recorded on our own test server.

GSH-Testserver · 2026-09-30

Conan Exiles: clean up inactive players

Conan Exiles: clean up inactive players: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Game Settings → Players. The list shows every character in your world; the traffic light turns red for anyone offline longer than your limit.
  2. For each character you see the quadrant, building pieces and followers, with the clans and all their members below. Only show players over the limit leaves just the overdue ones.
  3. Click Select all red, check the preview and schedule the deletion. It runs at the next planned restart, with a backup first and 7 days to undo; anyone who logs in before then is spared.
Player management with traffic-light status, clans and deletion preview – recorded on our own test server, all player names replaced.
Player management with traffic-light status, clans and deletion preview – recorded on our own test server, all player names replaced.

GSH-Testserver · 2026-09-30

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