コンテンツへスキップ

ヘルプとFAQ

君のゲームサーバーに関するよくある質問への回答。

注文ページでゲーム、希望のRAM、サブドメインを選んでね。支払いが完了すると自動でサーバーの用意が始まるよ。おおよそのセットアップ時間は各ゲームのページに記載されているけど、大きなインストールや順番待ちがある場合はもっと時間がかかることもあるよ。
支払いが完了すると自動でサーバーの用意が始まるよ。おおよそのセットアップ時間は各ゲームのページに記載されているけど、大きなインストールや順番待ちがある場合はもっと時間がかかることもあるよ。アクセス情報が記載されたメールが届くよ。
クレジットカード・デビットカードに加えてSEPA口座引き落としが使えて、決済はStripeで処理されるよ。PayPalやKlarnaなど他の支払い方法が使えるかどうかは、決済前のチェックアウト画面で確認できるよ。
はい。サーバーは月単位で稼働し、自動更新されるよ。自動更新はいつでもマイページからオフにでき、その場合は支払い済みの月の終わりにサーバーが終了するよ。最低契約期間はないよ。
ダッシュボード内蔵のModブラウザーを使ってください。または、SFTPでModをアップロードすることもできます。
Minecraftの目安:1〜5人なら2GB、5〜15人なら4GB、15〜30人なら8GB。MODパックはパックによって4〜10GBが必要だよ。それ以外のゲームは注文ページに推奨サイズが表示されるし、詳しくはガイドコーナーを見てね。
はい。注文時に自分専用のサブドメインを選べます。DNSレコードは自動で作成されます。
対応しているPaper/Bukkitスタックでは、BedrockクライアントがGeyserとFloodgate経由で参加できます。Forge/FabricのModpackは一般的にはBedrock互換ではありません。コンソールでは追加の接続方法が必要になる場合があります。
選べるのはドイツ(ファルケンシュタイン/リンブルク)かフランス(ルーベ)だよ。どの拠点もEU内にあるから、EUのプレイヤーには低レイテンシーが標準で確保されるよ。
モニタリングがサーバーを常時チェックしていて、クラッシュや起動トラブルを自動で検知するよ。技術的な問題があればサポートがチケット経由で対応してくれるよ。
各サーバーで Uptime Kuma、Game Server Watcher、MariaDB、phpMyAdmin を追加料金なしで有効化でき、さらに Sinusbot などの Bot を1つ利用できます。各アドオンは専用サーバーで動作します。2つ目以降の Bot は有料で、料金は有効化前にダッシュボードに表示されます。
サーバーごとに最大10個の自動タスクを設定できる。自動再起動、自動バックアップ、またはスケジュール実行コマンドなど。
はい。ドメインタブで独自ドメインまたはサブドメインを接続できる。システムがDNSを自動チェックし、ステータスをライブ表示する。
はい。私たちのTerrariaサーバーは tShock で動作する。完全な管理者アクセスがあり、プラグインをインストールでき、ワールドサイズも自分で選べる。
うん。作成時に PvE と PvP を選べる。30以上のゲーム設定プリセットと最大40人のプレイヤーに対応しており、必要に応じてパネルでバックアップスケジュールを有効化できる。
現在はゲームサーバーホスティングに集中している。ほとんどのコミュニティではボイスチャットにDiscordを使っている。

Video guides

Short clips from the server panel for the most common tasks. No sound; the steps appear as subtitles below the video.

Create a backup

Create a backup: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data, then Backups.
  2. Click Create backup. The progress is shown.
  3. The finished backup appears in the list.
The new backup appears in the list – recorded on our own test server.
The new backup appears in the list – recorded on our own test server.

GSH-Testserver · 2026-09-28

Restore a backup

Restore a backup: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data, then Backups. Select the backup you want.
  2. Restoring stops the server and writes the saved data back.
  3. Confirm Restore and wait for the operation to finish.
A backup is being restored – recorded on our own test server.
A backup is being restored – recorded on our own test server.

GSH-Testserver · 2026-09-28

Install a plugin

Install a plugin: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Plugins and search for the plugin, here LuckPerms.
  2. Open the details, check the version and click Install.
  3. Wait for the success message.
LuckPerms is installed – recorded on our own test server.
LuckPerms is installed – recorded on our own test server.

GSH-Testserver · 2026-09-28

Choose a subdomain

Choose a subdomain: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open your server and click the pencil next to its address.
  2. Enter your preferred subdomain and wait for the availability check.
  3. Click Save. Then use the new address.
The new subdomain is saved – recorded on our own test server.
The new subdomain is saved – recorded on our own test server.

GSH-Testserver · 2026-09-28

Switch server software (Paper → Fabric)

Switch server software (Paper → Fabric): view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage and Change Game Type. Choose the new server software, here Fabric.
  2. Enter the server name to confirm and click Change game type.
  3. A restore point is created automatically first. Wait until the switch is complete.
Switch from Paper to Fabric completed – recorded on our own test server.
Switch from Paper to Fabric completed – recorded on our own test server.

GSH-Testserver · 2026-09-28

Change the Minecraft version (Java set automatically)

Change the Minecraft version (Java set automatically): view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage, then Version.
  2. Choose the target version, here 26.2, and enter the server name to confirm.
  3. Click Switch version. We set the matching Java version automatically.
The version change is running and Java is chosen to match – recorded on our own test server.
The version change is running and Java is chosen to match – recorded on our own test server.

GSH-Testserver · 2026-09-28

Edit a file and use SFTP

Edit a file and use SFTP: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Files & Data and find the file server.properties. Click its name to open it.
  2. Change the value you need, for example difficulty, and click Save. The change applies after the next restart.
  3. For large uploads use SFTP: address and username are listed under SFTP credentials, and you set the password yourself.
The SFTP credentials right below the saved file – recorded on our own test server.
The SFTP credentials right below the saved file – recorded on our own test server.

GSH-Testserver · 2026-09-29

Use the console

Use the console: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. You can now open the console from any view: click “Show console” at the bottom left.
  2. Type a command, for example “say Hallo zusammen!”, and press Enter. The answer appears right away.
  3. “Close console” or Esc hides it again. Ctrl+K (Mac: Cmd+K) opens and closes it in a flash.
The console as a drawer: the command has run and the answer is in – recorded on our own test server.
The console as a drawer: the command has run and the answer is in – recorded on our own test server.

GSH-Testserver · 2026-10-05

Schedule a daily restart

Schedule a daily restart: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Automation, then Automatic restarts. Click New task.
  2. Choose the time. If you like, the server warns players in the game beforehand. Then click Create.
  3. The daily restart is now in the list with its next run.
The daily restart is listed with its next run – recorded on our own test server.
The daily restart is listed with its next run – recorded on our own test server.

GSH-Testserver · 2026-09-29

Invite a collaborator

Invite a collaborator: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Access, then Collaborators. Click Invite collaborator and enter the email address.
  2. Pick a permission template, for example Moderator, and click Invite.
  3. The invitation has been sent. As soon as the person accepts, they appear as a collaborator.
The invitation is listed under Pending invitations – recorded on our own test server.
The invitation is listed under Pending invitations – recorded on our own test server.

GSH-Testserver · 2026-09-29

DayZ: switch between Stable and Experimental

DayZ: switch between Stable and Experimental: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Manage → Change game type. Click the DayZ tile and choose DayZ (Experimental).
  2. Back up your data first: switching branches completely clears the server. Confirm deletion and enter the server name.
  3. Click Change game type. Wait for completion; the overview then shows DayZ Experimental and the running server.
Real switch from Stable to Experimental, with the click and running server visible; recorded on our own test server.
Real switch from Stable to Experimental, with the click and running server visible; recorded on our own test server.

GSH-Testserver · 2026-09-30

Conan Exiles: clean up inactive players

Conan Exiles: clean up inactive players: view an example

Our own captures from a demonstration environment. The version and setup shown may differ from your server.

  1. Open Game Settings → Players. The list shows every character in your world; the traffic light turns red for anyone offline longer than your limit.
  2. For each character you see the quadrant, building pieces and followers, with the clans and all their members below. Only show players over the limit leaves just the overdue ones.
  3. Click Select all red, check the preview and schedule the deletion. It runs at the next planned restart, with a backup first and 7 days to undo; anyone who logs in before then is spared.
Player management with traffic-light status, clans and deletion preview – recorded on our own test server, all player names replaced.
Player management with traffic-light status, clans and deletion preview – recorded on our own test server, all player names replaced.

GSH-Testserver · 2026-09-30

質問が見つからない?

メールまたはチケットでお問い合わせください。対応時間は混雑状況と緊急度によって異なります。

サポートに問い合わせる