If you want to move your G-Portal game server to game-serverhosting, you mainly need complete server data, working SFTP login details, and a clear check plan after the first start. This guide shows you the clean process: back up data at G-Portal, prepare the import, start the server at game-serverhosting, and narrow down typical errors in a targeted way.

Requirements for the Migration

Plan the migration so that, if possible, nobody is playing on the old server while the data is being backed up. Otherwise, world files, databases, or plugin files can be changed during the download. Stop the G-Portal server before the backup if your game or mod configuration allows it.

You need:

  • Access to your G-Portal account at gportal.com
  • Access to the game server dashboard of the affected server
  • SFTP details or a complete backup archive
  • An SFTP client such as FileZilla, if you are backing up manually
  • Information about the game version, mods, plugins, and important startup parameters
  • A new server at game-serverhosting or access to the migration wizard

The official G-Portal website is the primary source for login and account access. For the actual file transfer, the decisive factor is which SFTP details are shown to you in the G-Portal dashboard for your specific server.

Step 1: Find the G-Portal Login and SFTP Details

Log in to G-Portal and open your game server dashboard. Select the server you want to move. Then look in the server settings for the FTP or SFTP access section.

Write down this information exactly:

  • Host: server IP or hostname, for example a G-Portal hostname like de-4.gportal.com
  • Port: often 2024, not necessarily the default SFTP port 22
  • Username: the SFTP or FTP user shown in the dashboard
  • Password: existing password or a newly set password

Important: Do not copy the host and port from old notes, but from the current dashboard. The port in particular is relevant for the import. If G-Portal shows port 2024 for your server, exactly that port must also be entered in the SFTP client or import form.

Step 2: Back Up Server Files Completely

Option A: Direct SFTP Import

The direct SFTP import is the most convenient path if the migration wizard can fetch the data using your G-Portal login details. You enter the host, port, username, and password; the files are then transferred from the old server.

Starting point: Start the G-Portal migration now

This option saves the local intermediate step, but it is only as reliable as the stored SFTP details and the reachability of the old server. Keep the old server stopped during this if possible, so no files are changed in parallel.

Option B: Manual Backup via SFTP

If you want to check the data yourself or archive it locally, connect with an SFTP client, for example FileZilla.

Use the details from the G-Portal dashboard:

  • Host: sftp://de-4.gportal.com or your actually shown host
  • Port: 2024, if shown that way in the dashboard
  • Username: according to the G-Portal dashboard
  • Password: according to the G-Portal dashboard

Download the complete server folder. Pay special attention to world folders, configuration files, plugin or mod directories, whitelists, ban lists, and server-side settings. If you create a ZIP archive for upload, follow the size limits shown in the import form; in the original process, an archive of up to 10 GB was planned.

Option C: G-Portal Backup Function

Some G-Portal plans or games offer a backup function in the dashboard. If it is available for your server, you can create a new backup there and download the resulting .tar.gz file. After the download, check whether the archive contains the expected server data before you cancel or change the old server.

Step 3: Start the Import at game-serverhosting

Open the migration wizard, choose your game, and decide on the appropriate import method. For SFTP import, enter the host, port, username, and password from G-Portal. For manual import, upload your prepared archive.

If you are coming from another provider or want to consolidate more servers later, you can find a general guide at Move a game server from any host to game-serverhosting. For file transfers, the guide SFTP access to the game server and file management is also helpful.

After starting the import, you should watch the progress in the dashboard. Do not cancel the process while files are still being transferred or processed.

Step 4: Configure and Order the Server

After the import, check the suggested settings. If the system detects the game, mods, or resource requirements, treat this information as a starting point and compare it against your previous configuration.

Pay special attention to:

  • Game version and server type
  • Modloader or plugin system
  • RAM, slots, and startup parameters
  • Whitelist, admin rights, and permissions
  • Ports, RCON, query, and other network options
  • Database or additional services, if your setup uses them

Then complete the appropriate paid server plan. game-serverhosting is designed as multi-game hosting with technical control, support, and transparent operating processes; you should always check specific plan details in the checkout or dashboard, because prices and available options can change over time.

Step 5: Check the Result

Start the new server and check not only whether it is online, but whether the game state works correctly.

Useful check points:

  • The right world or map is loaded
  • Player inventories, rights, and whitelists are present
  • Plugins or mods start without critical errors
  • Configuration files were carried over
  • Logs show no recurring errors during startup
  • You can connect and perform typical actions in the game

For Minecraft, you should also make sure that the EULA is handled correctly. The internal guide Minecraft EULA and first server start at game-serverhosting fits this topic. For log and file checks via the console, the guide important Linux game server commands is helpful.

Troubleshooting

SFTP Connection Fails

Check the host, port, username, and password character by character. Use the port from the G-Portal dashboard; if it says 2024 there, 22 usually will not work automatically. Test the connection with FileZilla first before using the same details in the import.

Import Is Incomplete

Compare the folder structure of the backup with the old server. Individual world, mod, or configuration folders are often missing if only a subfolder was transferred instead of the entire server directory. In that case, create a new backup with the server stopped.

Server Starts, but Mods or Plugins Are Missing

Check the game version, modloader version, and plugin directory. An imported data state is not always enough if the new server starts with a different version or a different server type.

World Does Not Load Correctly

Check the configured world name in the server configuration. Some games expect a specific folder name or a specific path. Also check the logs to see whether paths, file permissions, or version conflicts are reported.

How to Cancel Your G-Portal Server — Only After Testing

Cancel only once the new server demonstrably works. While your G-Portal contract is active you still have a way back; after it ends, the files stored there are usually no longer accessible.

An order that keeps you safe:

  1. Test the new server completely — world, mods, plugins and player access, using the same client version you actually play on.
  2. Keep a second copy of the backup — locally or on your own storage, independent of both providers.
  3. Find the cancellation path in your customer account — usually under the contract, subscription or renewal section for that server.
  4. Check auto-renewal separately — with many providers this is its own switch, independent of cancelling.
  5. Keep the confirmation — until the billing period you paid for has ended.

Which notice period applies to your contract, and where exactly the cancellation option sits, is stated in your order confirmation and in G-Portal's own terms. Check both there directly before you cancel — do not rely on outside sources, including this page.

Download whatever you want to keep before cancelling. World saves, configuration files and logs are usually unavailable once the contract ends.

If you are unsure about any step, let the old server run one more billing period. Paying twice for a single month costs less than losing a world save.

Checks, Limits, and a Safe Way Back

The guide “G-Portal Migration: Migrate a Game Server to game-serverhosting” applies to the server type described in the article and the version state visible at the time of checking. Menu names, available versions, mod or plugin compatibility, and required resources may differ after updates. Therefore, do not transfer values unchecked to another game, loader, or server version.

Before making changes to the world, game state, configuration, or extensions, create a backup of the affected files. Then change only one related step and check it with the same client and server version you want to play with later.

Check point Expected result Stop and way back
Server start The server reaches the ready-to-run state without a new error message. If startup errors occur, revert the change and restore the latest backup.
Connection test A test account can connect via the address shown in the panel. If version or connection errors occur, compare the version, port, and approvals again.
Function test The specifically changed function works without damaging existing world or game data. If side effects occur, stop the server and restore the backed-up files.

A successful single test is not a performance or availability guarantee. World size, mods, plugins, player count, network path, and simultaneous load can change the result. Document the version, change, and test result so you can understand later deviations.

FAQ

Does the Migration Itself Cost Anything?

The import process may be free; you have to pay for the selected server plan at game-serverhosting. Always check current plan and checkout details directly before ordering.

How Long Does the Import Take?

That depends on the amount of data, number of files, and reachability of the old server. Small setups can be transferred quickly, while large modpacks or worlds take significantly longer. Rely on the progress display in the dashboard.

Can I Keep Using My G-Portal Server After the Import?

Yes, as long as your contract there is active. Cancel the old server only once you have tested the new server and are sure that the world, configuration, mods, and rights were transferred correctly.

How Do I Cancel My G-Portal Server Correctly?

Cancel only after the new server has been tested. You will find the cancellation option in your customer account, in the contract or subscription area for that server. The applicable notice period is stated in your order confirmation and in G-Portal's terms — check it there directly. Also disable auto-renewal if it is handled as a separate switch, and back up everything you want to keep beforehand.

Which Games Can I Move?

The process is generally suitable for many game servers, provided you have access to the relevant server files. Select your specific game in the migration wizard and then check the imported settings.

Do I Have to Use SFTP?

Not necessarily. If a complete backup archive is available, you can work with that as well. However, SFTP is often the more transparent method because you can directly see which files and folders are being transferred.

What Should I Do if I Am Unsure About a File?

Do not delete anything from the backup. It is better to back up the complete server folder and then check with support or based on the logs which files are actually needed.